Refund Policy

1. Overview

AdMart Technology is a marketplace of independent vendors, so refund eligibility depends on the type of listing and the individual vendor's stated policy, shown on their storefront. This page describes the platform-wide baseline that applies on top of any vendor-specific policy.

2. Digital Products

Because digital products are delivered instantly and cannot be "returned," refunds are generally only granted when the file is materially defective, doesn't match its description, or fails to deliver due to a platform error. Refund requests should be submitted from your order within a reasonable window of purchase.

3. Physical Products

Physical product refunds and return shipping follow the selling vendor's stated policy on their storefront, shown at checkout. If a vendor fails to honor a reasonable, clearly stated policy, you may escalate to a platform dispute.

4. Services

Service orders are refundable in full before a vendor begins work. Once work has started, refunds are handled case-by-case based on how much of the agreed deliverable was completed, and may be partial.

5. Disputes

If you and a vendor cannot agree on a refund, you can open a dispute from your order. Platform administrators review the evidence from both sides and issue a decision, which may include a full, partial, or no refund. This process only works for transactions completed through AdMart Technology checkout - see our Buyer Protection Policy for why.

6. Subscription Fees

Vendor subscription fees are billed in advance and are non-refundable for partial billing periods, except where required by law.

7. Contact

Questions about a specific order should be raised from your order page once available, or through our Contact page.